⌘K
Support Center
Getting Started
Getting Started
How to Add Admin Users
How to Authorize Shared Educator Devices
How to Adjust the Attendance Scene Layout
How to Introduce ChildFriendly to your Staff & Families
How to Set Up Your Bank Account and Credit Card Processing
How to Transfer Your Data to ChildFriendly
How to Enter Family Balances when Switching to ChildFriendly
Academy: Role-Based Training
Academy: Role-Based Training
Parent Support Hub
Parent Support Hub
How to Use Instant Messaging- Parent Edition
How to Set Up Auto-Payments- Parent Edition
Dashboard
Dashboard
How Educators Administer Regular Meds
How to Use the RSVP Dashboard Feature
How to Use the Meals Tab
How to Use the Enrollment Dashboard
How to Approve Health and Incident Journals
How to Use the Dashboard's Admin Attendance Features
How to Use the Expiries Dashboard
Families Module & Registration
Families Module & Registration
How to Manually Add Child and Family Members
Staff Module
Staff Module
How to Add a Staff Member + Staff Module Overview
Attendance
Attendance
How to Use the Attendance Cards View
Communicate Module
Communicate Module
How to Use the Calendar Feature
How to Instant Message- Room ECEs to Admin & Families
How to Instant Message- Admin to Staff & Families
Journals
Journals
How to Use the Journal Module- Complete Guide
Learning Module
Learning Module
How to Complete Child Progress Reports
How to Generate Weekly Program Shopping Lists
How to Set Up Your Curriculum
How to Customize Other Learning Module Settings
Financial Processing & Ledgers
Financial Processing & Ledgers
How to Set Up a Families Ledger for Auto Billings
How to Create and Process Billings & Invoices
How to Process Payments, Credits & Refunds
How to Navigate the Family Finance Tab
How to Filter and View Supplemental Fees & Reports
Reports
Reports
Set Up: System Configurations
Set Up: System Configurations
How to Set Up Age Groups Categories
How to Set Up Ratios
How to Set Up Spaces
How to Set Up Groups
How to Set Up Programs
How to Set Up Locations
How to Set Up Tasks
How to Set Customizations in Set Up
How to Set Up Agreements & Policies for Parent Sign Off
Set Up: Financial Configurations
Set Up: Financial Configurations
How to Set Up Regular Fee Rates
How to Set Up Rate Rollovers
How to Archive, Delete, and Restore Rates
How to Set Up Rate Caps for Alberta Affordability Grants
How to Set Up Third Party Sponsors
How to Set Up Catalog Items
How to Set Up Adjustments, Including Meals Services
How to Set Up Auto Adjustment Fees or Discounts
How to Set Up Payroll Preferences
How to Sync to QuickBooks
Frequently Asked Questions
Frequently Asked Questions
ChildFriendly Pricing Guide
How long do PAD payments take to process?
What can parents and family members see and do in the portal?
Understanding Room Staff vs. Admin Permissions
How do I manage multiple portal accounts with a single email?
How is overtime calculated in the system?
How the system calculates 100+ vs. 50–99 Registered Hours- Alberta Claims
Understanding Room Staff vs. Admin Permissions
On this page
Understanding Room Staff vs. Admin Permissions
Access Levels
